Cullman County Detention Center Information
Physical Address:
Cullman County Detention Center
Inmate Name (Legal Mail Only)
1900 Beech Ave SE
Cullman, AL 35055
Phone Number:
Mailing Address:
Inmate’s Name and Name Number
Cullman County Detention Center, AL
PO Box 76550
Highland Heights, KY 41076
Need help or have questions regarding inmate mail?
Online Help: www.TextBehind.com/help-topics
Email Us: info@TextBehind.com
Commissary Information:
How to add money to inmate accounts:
Coins, personal checks, and foreign currency will not be accepted. The kiosk in the facility lobby accepts exact cash ($5, $10, $20 or higher bills) or debit/credit cards. The debit/credit cards’ billing information must match the driver’s license information exactly or the card will not process the deposit.
Money can be deposited to an inmate’s account by:
- Online at www.JailATM.com
- Lobby Kiosk
Inmate Phone, Visitation, and Messaging Information:
You can easily create an account and purchase prepaid phone services using any of the following convenient options:
- Online at www.inmatesales.com
- Toll-Free Calling: 1-877-998-5678
- Lobby Kiosk
What happens if I do not have an account and my inmate tries to call me?
When you are contacted by the inmate for the first time, you will receive a free 60 second complimentary call with the inmate. Upon completion of this one-time, free call, you will be invited to stay on the line where you will be transferred to a live customer care representative. They will provide you with information on all of our prepaid phone service options, payment purchase options, and answer any questions you may have. If you desire, your customer care representative can set up an account and process your purchase of prepaid phone services. Once completed, the services are immediately available for receiving additional calls from the inmate.
Inmate visitation and messaging is also provided by the phone vendor. Friends/Family can use the above contact information to inquire about visitation and messaging. Scheduling a visit can be completed only by the visitor either by the phone or website listed above; in addition, there is a visitation kiosk in the detention center lobby to utilize for setting up a visitor’s account and scheduling visits. Our facility utilizes both on-site and remote visitation, which means you can either come to the facility to visit or you can visit from home or even on the go by using the Inmate Sales App, available in the App and Play Store.